1
Miriam O -
3 months ago
No light
No wifi
Enough mosquito
More cockroaches
Bad bed
Dirty environment
Poor service
Just the mention of this hotel gives me the chills.
Don't make the mistake i did. I think there was a time this hotel must have been IT, but not anymore. I booked this hotel online, got there but was told that the room for my pay range is full. The receptionist ignored me and was chatting and arguing with her staff. Even the staff were pleading with her to address the customer repeatedly but she said no. Later the manager honored the booking made on hotelmoney website cuz i was ready to leave when i told them i didn't make payment online. I lodged in at 12 and was in complete darkness with no light.
They decided to turn the generator at 7pm but turned it off at 9pm without warning. There was no phone line to call reception. So i called the kitchen whose number was there, he answered and the receptionist took over from his phone thst they were just adding fuel. Would you believe that this hotel were just messing with me. They didn't turn it ever. The heat was horrible. The worst was that the sheets weren't changed. I earlier confronted this people with the hope they will atleast change the sheet but was told that there are no workers available ( please note this was on a monday). They managed to change only the pillow case with bird poo on it. I had to use my wrapper and put on the floor with the pillows to sleep. This was as a result of excruciating heat and the level of discomfort the bird offers.
When i arrived i ordered food, the chef lied about what they offer and gave me alternative without informing me of the changes. In the evening again i ordered dinner with chicken, this dude brought me watery soup with goat meat. I was mortified. He forced me to take it and that he cant return it and that chicken would take time as a result of defrosting. Imagine buying a plate of watery soup thats tasteless with goat meat for 3000 naira.
Security is non existent here. At 10pm, i came out to check on the receptionist who had initially told me that her desk was 24 hours but i couldn't find a single soul. I shouted over and over for someone to come out and atleast give me a torchlight to see and read but none. The next day, i had to request to check out and not stay the second day. Imagine i dragged my luggage to the interview exam with little reading and no sleep due to heavy breed of mosquitoes and cockroaches.