1 Kwin Naz - 5 months ago
The hotel is lovely and cozy, but you guys need to do more work on customer service because it’s so poor. I ordered for fisherman soup and after wasting so much time the food was served and the snail wasn’t properly washed (like it was still slimy) inside the soup, had to start complaining so i Could get something else!. Moving to breakfast, probably because it’s a “Complimentary breakfast” that is not “paid for”, they served cold plantain and egg sauce. Down to the rude receptionist ????