1
Linda Eke -
4 months ago
Visited yesterday (17/5/2022)
Hospital environment ( top notch)
Receptionist( though I didn't get her name, she was excellent)
Nurse Bukola(excellent)
Doctor Temitayo (excellent)
Pharmacist (excellent)
The service was prompt from the Receptionist taking my info and having the nurse check my vitals then was sent in to see the doctor... later went back to the nurse to have my blood sample taken and have the test run.
Only for me to be told after the test that my test result will be sent via email and the doctor will call me later and ask of my current state. I honestly couldn't understand how a test result will be sent later in the day and nothing could be given or done as I was sick and hence my purpose of coming to the clinic.
I discussed with the nurse and she told me there was a queue and its a long one once it get to my turn they will test my blood and get back to me as medication can't be given to me until they know what was wrong me with(which is understandable)
I meet with the receptionist and complained the situation to her, I'm sick and I came for aid, you guys can't tell me to go back home in this state without any solution. She asked I give her time, she went in and asked if I could wait 1hour for the test to be done ( I agreed)
1hour later Nurse Bukola said, the lady in charge(Chioma) I guess, spilled or messed the blood up and will have to do it again( at this point I was legit shivering and my temperature became far worst than when I came in and the headache had increased)
The long awaited result came in and drugs was given and injection also. I don't think result of critical situation should be postponed to the next day.. the test result pace can be improved hence my 1star