Reddington Hospital

1 Engineer Mohammad - 6 months ago

Once you enter to the hospital you say wow this is it, here surely they will take care of me, but unfortunately NO. They are just there to take your money and do nothing. Very unprofessional services and unprofessional care. Your health is not a priority for them, their priority is your money. I went there to meet neurologist doctor after they advised me to meet him. But the meeting and the treatment was online through online meetings with inability to reach the doctor in anytime other than the 15 minutes meeting. After the meeting they suppose to send for me the treatment but they don't do that until you remind them many times and call them to make them do that. After many complaints one of their customer care management contacted me to apologize and promised to not repeat the same experience. Then they repeated it next time. To sum up, I didn't benefit at all of the stupid online meetings and because of the lack of communication between me and the doctor because they don't allow me to communicate with him outside the meetings. Its a beautiful hospital only by the shape with no care for the people who go their because they need some help.

1 Renee Ju - 5 months ago

The service and specialty wasn't worth the bill I paid for it.

The Facillity and registration process was fine, but the GP I was examined by did not really seem concerned of her patients' symptoms and she even looked so bored and unwilling to do anything on that day.

Even worse was the next part. I paid my bill and was asked to wait at a certain area for X ray but no one was attending thereafter, so i went back and asked at the reception, only to figure out no one was actually following up and there was even no X ray machine ready. ????

I was sent to another branch in VI, and this branch again sent me back to Lekki branch. What a waste of time and money. ⚠️ Not recommended at all.

4 Ken Obioha - a year ago

I hope this gets to the right channel.

The professionalism of the doctors are great. Responsive and Passionate about patient well-being.

However, suggest there is more to be done. Get readily available we’ll trained, skilled, PROACTIVE and EMPATHIC patient handlers; Well rotated and schedule; not fatigued ones whose facial expressions and body language tells you they are tired, have been working since morning and wants to go home: then you have no choice than to do the handling job yourself to avoid issues.. Train them on maintaining and sustaining emotional intelligence through the day (not just in the morning). General customer service needs to be addressed.

You can have the state of art equipment, the best hands, but poor service delivery can cost you a whole lot.

Keep thriving for excellence. You are doing good, but doing better won’t be a bad idea.
#MyExperienceThusFar.

1 Pst D - 8 months ago

Very unprofessional.. a place where doctor tells you to go make findings yourself in the same hospital.
Like they don’t show care of how you feel..
Rather it was the money for registration they were concern about.. Very poor service

5 Mercy Oluwasegun - 11 months ago

This is one of the hospital recommended by Lagos State government for travelers to come for Covid19 vaccines. A neat and clean environment above all jovial doctors and nurses

1 anuosi2 - 11 months ago

HORRIBLE EXPERIENCE! DONT GO THERE!!! THE PLACE IS A DEATH TRAP... RUDE NURSES, GOD COMPLEX DOCTORS THAT DONT SEE THE NEED TO TALK TO RELATIVES OF PATIENTS ABOUT CURRENT CONDITIONS AND RESULTS. THEY JUST WANT TO KEEP YOU IN THE HOSPITAL TO MILK YOU UNTIL YOU DIE.

I repeat... Run for your life. This is a personal experience after running away from the hospital for my mothers life. Also, do not use the lift, I have been trapped there twice... NOT ALL THE GLITTERS IS GOLD.

REDDINGTON HOSPITAL IS GLITTER DUST!!!!!! Arrant nonsense!!! Thank you

5 Isaac Oguji - 3 years ago

One hell of a great hospital with the best facilities. It's about the best private clinics in Lagos!! All equipment are standard and services are outstanding. This informs the reason why their medical services could skyrocket in terms of pricing. However, you get the best medical attention with the most qualified personnel.