3
Robert Moore -
6 days ago
I have mixed feelings about this hotel. First and foremost it is in dire need of remodeling. Everywhere you go you see signs of wear and tear and you wonder with the prices they charge for the rooms, drinks and food, why is it not in better shape? Doors all over are freeing from water damage and age, walking to the pool area and gym you get the feeling of disuse, and you can’t believe you are staying at a four star hotel. The room furniture was very old but fortunately the mattress and pillows on the bed were very comfortable and up to the Marriott standard. The bathroom also needed remodeling, but the hot water was plentiful, so over all I got a good night rest. They offered a breakfast buffet, which is pretty complete, except it lacks fruit and healthy items. The staff was hit or miss. The front desk staff was pretty good, and Kemi was a Star! The staff at the Brazzerie (their restaurant) needed a little more attention to detail, and the staff at the Roof Top bar was very ineffective and worked at their own pace. To me the best part of the hotel was the gym; complete and all the equipment was working. The pool was nice, but because of the poor lighting and construction nearby, it did not give you an inviting feeling. This hotel would be great, it they just spent some money and remodeled everything.