Travelstart Nigeria

1 Tobi Adeniji - 4 months ago

Their customer service is non-existent. If you do business with Travelstart and you have issues, best believe you are ON YOUR OWN. I say this from experience. I have never actually seen a worse service provider, honestly. I tried changing my flight booking and I was tossed around a lot with no solution. Makes me wonder if this is an actual solution-providing business or just a front for corporate scam.

2 Kiitan Idowu - a month ago

The entire process is automated, which is good, but it can be inconvenient because you can't speak with a representative when you really need to. You must always go through a bot and then an agent.

This deteriorates the customer experience.

1 Ruth - 2 months ago

Horrible customer service, not enough details on their website about terms and conditions of a flight, no proper help on customer support channels available (WhatsApp and email) and refunds given are so low that you are left with basically nothing after money spent on flight bookings. They are corporate scammers, plagued with uncertainty. 0/10... Do Not Recommend!

3 Fashakin Samuel - 2 weeks ago

Well I've not use this people for any trip but they're worth trying trust me cuz by brother use them anytime he want to travel to Greece,Istanbul,turkey and more and as for me am planning on use them to book my flight for the festive season to japa(I mean travel) since I really really wanna do that

5 Kingsley Johnson - 2 weeks ago

Awesome travel partner. It might be tough to reach them on phone though, due to line constantly being busy. Glad I am an affiliate.

5 Onitemi - 2 weeks ago

ọmọ as I enter like this, na so I dey hear several complains and bad feedback from different customers. Na so I just carry my bag Waka out.... ???? ???? The 1st impression was not too good cos I no won fall victim at all

1 Olubusayo Ambali-Gbenga - 3 months ago

I made a Multicity booking with Travelstart for a trip from Abuja to Istanbul, Istanbul to London and London to Abuja by Turkish Airline and honestly I have never been that disappointed. 3days after my paid booking I got a notice from the airline and Travelstart that my trip from London to Abuja has been rescheduled for a later day which wasn't okay by me. I contacted the Airline to do a date change and they told me is Travelstart that should contact them, all efforts to grant my desire change proved abortive. I traveled with their schedule date and it was delays upon delays. I remember sending Travelstart a message when I received a message from the Airline that my flight to London has been delayed for 9hours. They responded late and told me to proceed to the Airport that there was no notice of delay on their side. I got to the airport and boom, flight has been delayed. The worst part is my trip from London to Abuja, I got to the Airport on their rescheduled date only to be told my name wasn't on the flight; hat travelstart did not confirm my booking for that day, after much pIea, about 75minutes to the flight I was reconsidered and put on a flight later than my earlier time (about 9hours layover) and connecting flight I was told to apply for a visa.. Overall, customer service is zero, no compassion, they are not prompt in responding to messages because it's machine that will attend to you when you are in dire need. It's my first time with Travelstart and will never transact any business with them. Beware if you are booking from Nigeria because they won't be there to help you when you need them