Summerset Continental Hotel

5 Victorjasper Chinyeaka - 2 months ago

The place has great rooms and a serene internal ambience.
It is sandwiched between a string of zenith banks and located opposite a chain of stores and a Kilimanjaro outlet.
My thing is, the room I stayed in didn't have enough free sockets, and I'm hoping this is something that can be remedied if you ask for an extension box or so.
In all essential regards though, it's a great hotel and definitely worth the price.

1 Gmfbglobalconsulting LLC - 5 months ago

I’m confused at the reviews people have left. Downstairs area is nice. The cleanliness of the rooms are a different observation I feel disgusted staying here. I never care to leave a review but I had to leave a review for this disgrace. Room smelled like pee, not one but many I went to check. ( using dirty rags or mops to clean), stains on my sheets, and ac was blowing hot air. I will never stay here again. Secondly the food service was a zero. First order they brought me food with bugs in the food and plate. Second time cold food, and incorrect food. Then I order honey glazed Ribs and received prob the nastiest ribs I have had in Nigeria. Also serves cold. After 2 and half hours later they finally wanted to make me something else I opted for the easiest thing spaghetti. Disgusting I couldn’t even eat it went to bed hungry. Tried again for breakfast they asked me if I wanted fluffy pancakes I said yes. Just for me to receive heavy flavorless pancakes. I’m tired hot and hungry. Thanks I’m never coming back

4 Abuja - 3 months ago

There are two Summerset Hotels off Usuma Street, Maitama, and easily mistaken for each other. This one is located at No. 73 Usuma Street and doesn’t have a rooftop, while the other is located at No. 34 Usuma Street and features a rooftop restaurant and cigar lounge.

We love how cute and welcoming they both are. No. 73 has a lovely fountain at the entrance that ushers you in and a Grand Piano at the entrance, which you can play if you have the skill. The interior is neat with good furnishing and deco.

There’s a restaurant at the ground floor and a swimming pool at the back (undergoing renovations during our visit). The parking space isn’t so big.

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1 Mohammed Adamu - 3 months ago

This hotel is a true reflection of Nigeria's endemic corruption and incompetence. I arrived at this hotel with my wife and daughter with a confirmed reservation for 4nights which was charged at N110,000. Upon arrival I was told my reservation had been cancelled because of the PDP Primaries and their rate had increased since when I made my booking, therefore I would need to add an additional N40,000 a night to get a room, so I requested to speak to the Manager, but was told the manager wasn't available , so the receptionist decided to call the owner, who refused to speak with me but asked the receptionist to give us another room which lacks the facilities in our booked room. After protesting for over 2hrs and my wife and daughter were now fatigued and hungry due to the long flight, so I decided to stay just for the night.
My troubles was heightened in the room due to very poor and shabby amenities, the hot water was not running, the furnishing was poor and unkempt.
We tried to use the complimentary tea and coffee but no milk, when we called receptionist to request for milk ???? we were told we have to pay N1000.
The following morning we requested for our complimentary breakfast as indicated in my reservation confirmation, but to the greatest shock the receptionist told me breakfast is not included in my reservation, I proceeded to show them the confirmation which clearly stated breakfast included. She claimed it wasn't showing on her system and insisted I have to pay. All efforts to speak with a manager or supervisor fell on deaf ears.
My family and I was so traumatized we left to eat breakfast outside the hotel and checked out immediately.
At this stage, I broke down in tears and cried for my beloved country, this hotel and it's management is a reflection of leadership failure at all level. Endemic corruption, immediate gratification, exploitation and greed.
This hotel is charging for services they do not provide, the swimming pool we were told was under renovation, but wasn't mentioned in their website, the room they offered has no Jacuzzi as advertised, but was made to pay the same amount for a shabby amenities and services.
The failure of the Nigerian Tourist board or the organisation responsible for vetting and grading hotels have not only failed in their duties, but have contributed to the scamming of tourists and Nigerians in the diaspora.
If me a proud Nigerian could be scammed like this in my own country, imagine what foreigners coming to Nigeria experience.
All the poor services from health, transportation, hospitality, security and crime is a perfect mirror reflection of our grossly incompetent leadership and unless the citizens choose to take their country back, we are heading for an inevitable destruction as a people.

5 Everest Chukwuebuka - a week ago

Top class hotel with first class service. Reception is welcoming and hospitality is top notch

5 aboh ekoja - 6 days ago

Great ambience. Service was quick and with a smile, even onna rainy day.

5 Mbaulu Elias - 2 months ago

very amazing, thought they still working on their swimming pool.good meal