1 OJO MOYOSOREOLUWA - a month ago
My first encounter at the Prime gold hotel was nothing to write home about.
To start with, I entered the premises with no security on site, and no one questioned me as I walked in. On getting to the reception, no receptionist was available to attend to me. I stood at the reception for more than 15minutes, shouting, "Who is here? Receptionist? Is anyone there? I overheard conversations amongst the other staff members, mumbling, Where did mama receptionist go?"
I saw a flyer at the reception, and I called the phone number on it three times, no response, so I left the premises. When I was heading out, no one showed up to question me or respond to my needs. Then I got a call from the number I had dialed earlier, and he said I should wait up and that he'll send me the chairman's number and I should ask the chairman for whatever I wanted ????. I asked the person what his job description was at Primegold hotel. He said he is the Managing Director????????????????. Then it dawned on me that they were not ready for business. I just told him that I don't need to go through the stress of calling your chairman all because I want to get a room.????????
I am not going back to that place for any reason. They won't get any ratings from me for wasting my precious time.????????????????????
Staff management 0
Hospitality 0
Services 0