3 Ifeoma Aneke - 4 months ago
This vet shop is big, very busy and excites me!
There's the large front area which is the supplies store and payment point, then the inner section that houses the Doctor's/examining room and the grooming room.
The store has a wide variety of pet supplies which I love and I shop here often because of the convenience, wide range of choice and location????
From pet food, vitamins/supplements, shampoos, conditioners, toys, collars, leash, treats, crates etc and they're reasonable priced as well????
Having everything a pet owner will need in one store is a big plus and very convenient.
The ladies at the desk are pleasant and friendly, always willing to help.
I haven't fully groomed my dog here yet, when I do, I will update my review.
My reasons for giving 3 stars are:
The store needs proper arranging and products put away either on shelves or the extras packed out of the store to make room.
I think they need a mini storage room (if they don't have one already), where they can put away items that can't go on the shelves.
The store is cramped to the brim with products and crates all over, making it look very clustered and hardly any room for pet owners to sit, if they have to wait or will be shopping for long.
I know the place is cleaned daily but they need to equally clean more frequently during the day.
The grooming room needs to be cleaned out after every grooming.
I was there to have my dog's nails clipped and it had so much fur all over, from previous grooming.
This store is really a very busy one and as such, very easy to have a disconnect with their clients.
They need to find a way to be booked and busy, but still have that personal touch and warmth.
If they have more space behind, might be a good idea to make the grooming room much bigger.
I certainly recommend them and will keep patronizing them as well.
If they respond to this review and make effort to improve and implement positive suggestions, I will equally update my review.
Cheers to the pet life!????