1 The Grocery Lady - 4 months ago
This hotel will reap you off. Stay far, far away. Worst customer service. I came in at 10am, the first room I was taken to, the toilet was broken, I was taken to another room and guess what it had bugs in it and the electric key car attached to the door is broken, meaning anyone can access the door. I asked for a refund because I wasn’t comfortable and wanted to leave. The receptionist refused to issue a refund, it’s only 11am, I’ve only been there for one hour, I haven’t even slept in the room, why can’t I get my money back?